Imprint Revolution is looking for an enthusiastic Customer Service Rep and Adobe Guru. If you really enjoy making customers happy, if you’ve got freehand illustration skills, and if you are skilled (fast) with Adobe Illustrator (as well as Photoshop and the Windows environment), this job is for you! We make custom t-shirts and other garments for customers in West LA and all around the country (we’re located at 10675 W Pico, near the Westside Pavilion). We’re looking for someone to fill a 10:30 – 7pm shift, but flexibility in your schedule is appreciated. There are three facets to this position: Customer Service/Sales Rep, Graphic Artist/Adobe Guru, and all-around problem solver. For the first part, we need you to be fun, cheerful, extroverted, and truly interested in making customers happy. Some of our customers enter the store knowing what they want, but others are looking for us to help them find ideas. You’ll need to work well with our printers and sales staff to help ensure that our customers get the right art, printed on the right shirt, looking the way they wanted. This job also requires putting together price quotes quickly, so we need someone who is good with numbers. For the Adobe Guru part, we need you to be a real Adobe problem solver – we use the most recent version of Creative Suite on PCs (not Mac). This is only occasionally a design-from-scratch position – you won’t be building your portfolio much here, but you’ll have a chance to really build your proficiency with the Adobe tools, especially Illustrator. You’ll be working with customers to make their simple design ideas a reality. Most of your time with Adobe products will be spent doing technical problem solving (fixing paths, converting raster shapes to vector, matching fonts, scanning and resizing photos, etc). You’ll certainly need a creative mind and a talent for visually appealing layout. If you’ve got a big ego and you’re confident that your artistic style is always the best, this is not the right job for you. We need to be able to give our customers our artistic opinion, but be willing to (happily) do the job however they want. Finally, we need you to be a smart, fast problem solver who is organized and good with numbers. You’ll be putting together complex quotes for customers, figuring out tight delivery schedules with our partner vendors, and figuring out how to fix machines when they act up – right when the job is due! Attention to detail with numbers and paperwork is key. This is a fun job, but not a mellow job – our shop is fast paced almost all the time. * Convert a jpg to vector graphic by tracing with the pen tool (sometimes livetrace works, but usually this is a manual job) Another great thing about this job is that you get to make finished products. Pressing shirts is really fun, and it’s even more fun to see the customer’s face light up and say, ‘I love it!’ We’re looking for someone who wants to join a team and take pride in their work. To us, that means you will support your co-workers. It means you want to enjoy where you work, and you bring a positive attitude with you every day. It means you are comfortable communicating openly, even about your own mistakes (we all make them, the idea is not to blame, but to learn from them). It means you’ve got our back, and we have yours. We need full-time help, and we’re looking for someone to fill a 10:30 – 7:00pm shift. We’re looking for full time. Our aim is to give you a consistent long-term schedule, but the wider range of flexibility you can offer us the better, particularly Saturday availability. We will NOT be accepting phone calls in regards to this position (if we like your email, we will contact you to set up the next stage of the hiring process). Feel free to check us out at Source.