Knowledge Base – I am having a problem printing (e.g. ‘Out of global memory’ error or only a portion of the map prints, etc.).

The error message means the printer is out of memory and cannot print. This is also the case when only a portion of the map prints. You may be able to work around the problem by changing some of the printer settings. Different printer drivers have different settings, but here is a list of the most common remedies: If the remedies above do not help, please contact surfersupport@goldensoftware.com with the exact nature of the problem, your operating system (i.e. Windows7, 64-bit), the printer model, and the print driver version number. I usually use the products of Golden Software. My favorite! Kentaro Yasunaga Geologist, Nittetsu Mining Consultants Co., Ltd. I started a Live Chat session today and just want to praise the superior skill sets and excellent support of the technical support person I spoke with. She is extremely knowledgeable about your products and addressed all my questions. I am extremely happy with my interactions with her.a prospective client Copyright © 2016 Golden Software, LLC. All rights reserved. The names and logos for Surfer, Grapher, Voxler, MapViewer, Didger, Strater and Golden Software are registered trademarks of Golden Software, LLC. Free Training Videos! Did you know each product has an assortment of training videos? Visit the product page video tab to watch and learn! We are currently experiencing technical difficulties because there is a power outage in the area. Please contact us via email or Live Chat, and we will respond as soon as possible. We apologize for any inconvenience. If you receive a GSDraw error (1): generic error when creating a graph/map that uses symbols, review KB 1957 for the fix. This is a known issue that was caused by the May 2015 Windows update. Source.


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Last Modified: April 25, 2016 @ 7:08 pm