Map of Twelve Oaks Mall

Twelve Oaks Mall, located in Novi, Michigan, is a major shopping destination in the Metro Detroit area. Navigating this expansive mall can be simplified with a good understanding of its layout. This document provides an overview of the mall’s structure and key features.

Mall Structure and Levels

Twelve Oaks is primarily a two-level shopping center. The first floor generally houses department stores and a mix of specialty retail shops and restaurants. The second floor mirrors this structure with a similar blend of retail and dining options. Each level offers multiple entrances and exits, typically corresponding with the anchor department stores.

Anchor Stores

The mall’s anchor stores are strategically placed at different points to draw shoppers throughout the entire complex. Traditionally, these have been large department stores that act as primary attractions. As retail landscapes evolve, the actual tenants in these spaces might change, so it’s always best to consult the most recent mall directory. Historically, you would find anchors like:

• Macy’s: Usually has multiple entrances across both levels.
• Nordstrom: Positioned at one end, offering a wide range of apparel and accessories.
• JCPenney: Can be found at one of the mall’s entrances, often spanning both floors.

It’s important to note that anchor tenant placements can change over time. Always check the mall’s official website or physical directory for the most up-to-date information on anchor store locations.

Key Areas and Amenities

Beyond the anchor stores, Twelve Oaks Mall features several key areas and amenities designed to enhance the shopping experience:

• Food Court: Typically located on the upper level, offering a diverse range of dining options from fast food to quick-service restaurants. Look for directional signage upon entering the mall.
• Restrooms: Strategically positioned throughout both levels. They are generally clean and well-maintained. Mall directories and interactive maps show exact locations.
• Guest Services: A central hub providing information, gift cards, stroller rentals, and other customer services.
• Parking: Surrounds the entire mall, with multiple entrances. Note the entrance you used for easy return to your vehicle. Level designations (e.g., “East Entrance Level 2”) can be very helpful.
• Children’s Play Area: Designed to entertain younger visitors. The location is subject to change, so check the directory.

Navigational Tips

Here are some useful tips for navigating Twelve Oaks Mall:

• Consult the Mall Directory: Located at various points throughout the mall, these directories provide a comprehensive list of stores and their locations. Many directories are now interactive touch-screen displays.
• Use the Mall’s Mobile App: If available, the mall’s mobile app can provide a digital map, store listings, special offers, and event information.
• Look for Signage: Pay attention to directional signage throughout the mall. These signs indicate the locations of restrooms, elevators, escalators, and key stores.
• Ask for Assistance: Don’t hesitate to ask mall staff for directions or information. Security personnel and store employees are usually happy to help.

By understanding the basic layout and utilizing available resources, navigating Twelve Oaks Mall can be a pleasant and efficient experience.